The appearance in 1995 of Daniel Goleman's Emotional Intelligence: Why it can Matter More than IQ generated a flood of interest in the role that emotional intelligence plays in our lives. Goleman elegantly surveyed years of research into psychological functioning and interpersonal skills, presenting his case to general readers in a coherent and accessible way. The response was seismic. At long last, the so-called soft skills that did so much to determine our success were rescued from the fringe and seriously considered by mainstream educators, business people and the media.
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The EQ Edge: Emotional Intelligence and Your Success
Reuven Bar-On arrived at a way to capture emotional intelligence by dividing it into five blanket areas or realms, and 15 subsections or scales.
The Intrapersonal Realm concerns your ability to know and manage yourself. It embraces
Self-Awareness - the ability to recognize how you're feeling and why you're feeling that way and the impact your behavior has on others;
Assertiveness - the ability to clearly express your thoughts and feelings, stand your ground and defend a position;
Independence - the ability to be self-directed and self-controlled, to stand on your own two feet;
Self-Regard - the ability to recognize your strengths and weaknesses and to feel good about yourself despite your weaknesses; and
Self-Actualization - the ability to realize your potential and feel comfortable with what you achieve at work and in your personal life.
The Interpersonal Realm
concerns your "people skills" - your ability to interact and get along with others. It is composed of three scales:
Empathy is the ability to understand what others might be feeling and thinking. It is the ability to view the world through another person's eyes.
Social Responsibility is the ability to be a cooperative and contributing member of your social group.
Interpersonal Relationships refers to the ability to forge and maintain relationships that are mutually beneficial and marked by give-and-take and a sense of emotional closeness.
The Adaptability Realm
involves your ability to be flexible and realistic, and to solve a range of problems as they arise. Its three scales are Reality Testing
- the ability to see things as they actually are, rather than the way you wish or fear they might be;
Flexibility -the ability to adjust your feelings, thoughts and actions to changing conditions; and
Problem-Solving - the ability to define problems, then move to generate and implement effective, appropriate solutions.
Stress Management concerns your ability to tolerate stress and control impulses. Its two scales are Stress Tolerance
- the ability to remain calm and focused, to constructively withstand adverse events and conflicting emotions without caving in; and
Impulse Control the ability to resist or delay a temptation to act.
The General Mood Realm
also has two scales. Optimism
is the ability to maintain a realistically positive attitude, particularly in the face of adversity;
Happiness is the ability to feel satisfied with life, to enjoy yourself and others, and to experience zest and enthusiasm in a range of activities.
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- Matt
Authors: Steven J. Stein, Ph.D. and Howard E. Book, M.D.
The EQ Edge is one of the few books that not only clearly defines what emotional intelligence is and how it differs from IQ, but also tells readers what practical steps they can take to enhance their emotional intelligence quotient. The authors believe that based on their knowledge and experience, that reading and putting into practice the materials in this book, you can and will gain new insights into yourself and others that will enable you to change for the better and achieve greater success in your life.
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